HIGHLIGHTS
- •A total of 17 studies analyze U.S. quitlines by relevant sociodemographic variables.
- •Communities more impacted by tobacco utilize quitlines at higher rates.
- •Disparities in cessation persist after calling quitline for certain groups.
Context
Evidence acquisition
Evidence synthesis
Conclusions
Keywords
CONTEXT
A socioecological approach to addressing tobacco-related health disparities.
- Mills SD
- Golden SD
- O'Leary MC
- Logan P
- Twyman L
- Bonevski B
- Paul C
- Bryant J.
Traditional vs. commercial tobacco. Keep it sacred. https://keepitsacred.itcmi.org/tobacco-and-tradition/traditional-v-commercial/. Accessed April 8, 2021.
What is a quitline. North American Quitline Consortium. https://www.naquitline.org/page/whatisquitline. Accessed March 16, 2022.
Quitline profiles for United States. North American Quitline Consortium, https://map.naquitline.org/profile.aspx?countryid=usa. Accessed January 25, 2021.
National quitline data warehouse. Centers for Disease Control and Prevention, https://www.cdc.gov/tobacco/quit_smoking/cessation/nqdw/index.htm. Accessed January 12, 2021.
Quitline profiles for United States. North American Quitline Consortium, https://map.naquitline.org/profile.aspx?countryid=usa. Accessed January 25, 2021.
NAQC FY2019 annual survey: progress update on state quitlines.
Mobile fact sheet.
- Twyman L
- Bonevski B
- Paul C
- Bryant J.
Mobile fact sheet.
Quitline profiles for United States. North American Quitline Consortium, https://map.naquitline.org/profile.aspx?countryid=usa. Accessed January 25, 2021.
- Matkin W
- Ordóñez-Mena JM
- Hartmann-Boyce J.
Quitline profiles for United States. North American Quitline Consortium, https://map.naquitline.org/profile.aspx?countryid=usa. Accessed January 25, 2021.
EVIDENCE ACQUISITION
Search Strategy
EVIDENCE SYNTHESIS
Study | Study details | Data set | Focus | ||
---|---|---|---|---|---|
Utilization | Effectiveness | ||||
Prout et al. 29 | A cross-sectional study analyzing utilization of Massachusetts Quitline between 1994 and 1997 | MA behavioral risk surveillance system | X | ||
Maher et al. 40 ,41 | A longitudinal study analyzing utilization, 7-day cessation at 3-months follow-up, and satisfaction of Washington Quitline callers between 2004 and 2005, with results stratified by race/ethnicity and educational attainment | Independent data collection | X | ||
Boles et al. 39 | Analysis of 7-day cessation, satisfaction, experiences, and perceptions of the Alaska Quitline among Alaskan Natives compared with those among non-Alaskan Natives who had set a quit date at 3 months follow-up, between 2006 and 2007 | Independent data collection | X | ||
Kaufman et al. 30 | Cross-sectional analysis of factors associated with awareness and utilization of quitlines in the U.S. in 2007 | Health information national trends survey | X | ||
Zhu et al. 31 | Cross-sectional analysis of California Quitline utilization and how callers were made aware of the quitline for White individuals; English-speaking Asian individuals; and Chinese-, Korean-, and Vietnamese-speaking individuals between 1993 and 2008. Results included and analyzed calls to the Chinese, Korean, and Vietnamese language quitline and English-speaking quitline services. | California health interview surveys | X | ||
Zhu et al. 10 | Cross-sectional analysis of African American and White smokers calling the California Quitline between 1993 and 2009. Utilization rates were calculated by comparing crude calling numbers and smoking prevalence within subgroups. | Independent data collection, CTS | X | ||
Burns et al. 13 | Factors in nonadherence to quitline services: smoker characteristics explain little | NJH data | X | ||
Schauer et al. 27 | Prevalence and correlates of quitline awareness and utilization in the U.S.: an update from the 2009–2010 NATS | NATS | X | ||
Kerkvliet and Fahrenwald 42 | Tobacco quitline outcomes for priority populations | Independent data collection | X | ||
Martinez et al. 37 | Oklahoma Tobacco Helpline utilization and cessation among American Indians | Independent data collection | X | X | |
Fallin et al. 28 | Smoking-cessation awareness and utilization among lesbian, gay, bisexual, and transgender adults: an analysis of the 2009–2010 NATS | NATS | X | ||
Lien et al. 38 | Tobacco user and characteristics and outcomes related to intensity of quitline program use: results from Minnesota and Pennsylvania | Independent data collection | X | ||
Lukowski et al. 32 | Characteristics of American Indian/Alaskan Native quitline callers across 14 states | NJH data | X | ||
Sedjo et al. 201634 | Smoking-cessation treatment: use trends among non-Hispanic White and English-speaking Hispanic/Latino smokers, Colorado 2001–2012 | Attitudes and Behaviors Survey | X | ||
Lukowski et al. 33 | Characteristics of LGBT quitline callers across 14 states | NJH data | X | ||
Marshall et al. 34 | Race/ethnic variations in quitline use among U.S. adult tobacco users in 45 states, 2011–2013 | National quitline data warehouse | X | ||
Allen et al. 35 | Gender differences in utilization of services and tobacco cessation outcomes at a state quitline | Arizona Smokers’ helpline database | X | ||
Total | 13 | 5 |

Utilization
Demographic variable | Higher utilization | Lower utilization | No significant relationship | No statistical comparison between groups |
---|---|---|---|---|
Race/ethnicity (compared with White, unless otherwise stated) | ||||
Black | Prout et al., 2002; Zhu et al., 2011,; Schauer et al., 2014; Marshall et al., 2017 | Zhu et al., 2011, | Kaufman et al., 2010 | Burns et al., 2012 |
Hispanic/Latino | Prout et al., 2002 | Marshall et al., 2017 | Kaufman et al., 2010; Schauer et al., 2014; Sedjo et al., 2016 | Burns et al., 2012; |
American Indian/Alaska Native | Marshall et al., 2017 | Martinez et al., 2015; Lukowski et al., 2016 | ||
Asian/Pacific Islander | Zhu et al., 2010 | Zhu et al., 2010; Marshall et al., 2017 | Zhu et al., 2010 | |
Other/unknown/multiple races | Prout et al., 2002; Kaufman et al., 2010; Schauer et al., 2014 | Burns et al., 2012 | ||
Sex (female compared with Male) | Prout et al. 2002 | Kaufman et al., 2010; Schauer et al., 2014; Fallin et al, 2016; Sedjo et al. 2016 | Burns et al., 2012; Lukowski et al., 2016; Lukowski et al., 2017; Marshall et al., 2017 | |
Sexual or gender minority (compared with non-sexual or gender minority individual) | Fallin et al., 2016 | Burns et al., 2012; Lukowski et al., 2017 | ||
Income (low income compared with high income) | Kaufman et al., 2010 | Schauer et al., 2014 | ||
Education (low compared with higher education) | Kaufman et al., 2010 | Prout et al. 2002 | Schauer et al., 2014 | Lien et al., 2016; Lukowski et al., 2017; Marshall et al., 2017; |
Insurance status (uninsured/public insurance versus insured/private insurance) | Kaufman et al., 2010; Schauer et al., 2014 | Lien et al., 2016 |
Sex
Race/ethnicity
SES
Sexual and gender minority identity
Effectiveness
Demographic variables | Lower abstinence | No significant relationship |
---|---|---|
Race/ethnicity (compared with White, unless otherwise stated) | ||
Black | 7-day point prevalence | |
Hispanic/Latino | 7-day point prevalence | |
American Indian/Alaska Native | 7-day point prevalence; point prevalence not specified 40 | 7-day point prevalence; 30-day point prevalence 35 |
Asian/Pacific Islander | 7-day point prevalence | |
Other/unknown/multiple races | ||
Sex (female compared with male) | 7-day point prevalence 33 ,37 ; 30-day point prevalence 33 | 7-day point prevalence |
Low income (Compared with high income) | 7-day point prevalence 37 | |
Lower education (compared with higher education) | 7-day point prevalence | 7-day point prevalence 37 |
Low-composite SES (compared with high) | ||
Insurance status (uninsured/public insurance versus insured/private insurance) | Point prevalence not specified 40 |
Sex
Race/ethnicity
SES
DISCUSSION
Health Equity Impact of Quitline Findings on Utilization
- Grady M
- Edgar T.
- Appendix D.
- Sheffer C
- Brackman S
- Lercara C
- et al.
Health Equity Impact of Quitline Findings on Effectiveness in Promoting Cessation
- Twyman L
- Bonevski B
- Paul C
- Bryant J.
- Twyman L
- Bonevski B
- Paul C
- Bryant J.
Existing Gaps in the Literature
Limitations
- Bandi P
- Asare S
- Majmundar A
- et al.
CONCLUSIONS
ACKNOWLEDGMENTS
Declarations of interest
CRediT AUTHOR STATEMENT
Appendix. Supplementary materials
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